What to do in the event of a vehicle failure or warranty claim?
In the event of a vehicle failure or if you’d like to make a warranty claim, please call the RAC Helpline 03301 003 728 or call 01792 828151
99 Point Inspection
All our cars also come with a 99 Point Inspection. We carry out this extensive inspection before the vehicle goes on sale, our workshops are state of the art with 16 hydraulic ramps to work on and advanced diagnostics equipment to find faults the eye cant see.
Free RAC Recovery with every RAC Warranty You’ve probably seen and heard all the adverts… No, not Trevor but the RAC Recovery, as one of the biggest recovery fleets in the UK you need not worry about breaking down! It gets better too, it also includes roadside assistance, get in touch with us for more info.
The RAC Warranty is second to none. RAC are one of the biggest brands out there, and guess what- They’re supplying your new Maintenance & Breakdown Plan. The Maintenance & Breakdown Plan covers an extensive range of vital components including the cost of parts, labour & VAT so you don’t need to worry! Scroll down to see more details!
Our workshop facilities are state of the art with 16 hydraulic ramps and 20 qualified members of staff working alongside them specialising in all areas of expertise boasting the most up to date and advanced diagnostic equipment to support a wide spectrum of vehicles.
Our aim at Trade Centre Wales is to be able to deal with all forms of issues that may crop up as soon as possible that’s why we deal with everything on site, including our own internal tyre centre stocking all types of tyres for all vehicles. The customer care centre is Open 5 Days a Week from 9am until 5.30pm Monday to Friday and will be happy to answer any questions you may have about your used car. To get in touch with the customer care department at Trade Centre Wales, you can contact us using our online form which is available on the contact us page.
Download/View a copy of our 99 Point safety inspection checklist here. The document is in PDF format.
We have the largest workshop facility in Wales!
As well as housing state of the art technology, the new workshop also houses a brand new customer care centre, building on The Trade Centre Groups already outstanding reputation for customer service. Open 7 days a week, the workshop is also designed to act as a distribution centre to service our groups showrooms accross the country.
We have recently invested £2.8 million in a new workshop facility, investing both in the business and the local community. Located at our Head Office in Neath Abbey, the new facility is the largest of its kind within Wales. With 32 ramps in total, state of the art equipment and a paint shop facility, the new workshop is designed to support and service at all of The Trade Centre Groups sites accross the country.