Last updated: March 2026
This Cookie Policy explains how The Trade Centre Group PLC (“TTCG“, “we“, “us“, or “our“) uses cookies and similar tracking technologies when you visit our website at www.tradecentreuk.com (the “Website“).
This policy should be read alongside our Privacy Notice, which explains how we collect and process your personal data more broadly.
We use cookies in accordance with the Privacy and Electronic Communications Regulations 2003 (PECR) and the UK General Data Protection Regulation (UK GDPR). Where cookies collect personal data, the legal bases set out in our Privacy Notice apply.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites function correctly, improve performance, and provide information to website owners.
Cookies may be set by the website you are visiting (“first-party cookies“) or by third-party services that appear on the page (“third-party cookies“), such as analytics or advertising providers.
Cookies can be “session cookies” (deleted when you close your browser) or “persistent cookies” (stored on your device until they expire or you delete them).
2. How We Use Cookies
We use cookies and similar technologies for the following purposes:
- Strictly necessary — to make our Website function properly, maintain security, and remember your cookie consent preferences.
- Functional — to enhance your experience, for example by remembering your preferences or enabling embedded video content.
- Analytics — to understand how visitors use our Website, which pages are most popular, and how we can improve the user experience.
- Advertising — to deliver relevant advertisements, measure the effectiveness of our marketing campaigns, and limit the number of times you see a particular advert.
3. Your Consent
When you first visit our Website, you will see a consent banner provided by CookieYes, our consent management platform. This allows you to:
- Accept all cookies;
- Reject all non-essential cookies; or
- Choose which categories of cookies you wish to allow.
Strictly necessary cookies do not require your consent, as they are essential for the Website to function. All other cookies are only placed on your device if you give your consent.
You can change your preferences at any time by clearing your browser’s cookies for our Website, which will cause the consent banner to reappear on your next visit.
4. Categories of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for the Website to function and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms. Without these cookies, the Website cannot operate properly.
| Cookie | Domain | Duration | Description |
|---|---|---|---|
| cookieyes-consent | .www.tradecentreuk.com | 1 year | Set by CookieYes to remember your consent preferences so they are respected on subsequent visits. |
| PHPSESSID | www.tradecentreuk.com | Session | Stores and identifies your unique session ID to manage your session on the Website. Deleted when you close your browser. |
| __cf_bm | .vimeo.com | 1 hour | Set by Cloudflare to support bot management and protect the Website from malicious traffic. |
| _cfuvid | .vimeo.com | Session | Set by Cloudflare to track users across sessions for maintaining session consistency. |
| _GRECAPTCHA | google.com | 6 months | Set by Google reCAPTCHA to identify bots and protect the Website against malicious spam attacks. |
| rc::a | google.com | Persistent | Set by Google reCAPTCHA to identify bots and protect the Website against malicious spam attacks. |
| rc::b | google.com | Session | Set by Google reCAPTCHA to identify bots and protect the Website against malicious spam attacks. |
| rc::c | google.com | Session | Set by Google reCAPTCHA to identify bots and protect the Website against malicious spam attacks. |
| rc::f | google.com | Persistent | Set by Google reCAPTCHA to identify bots and protect the Website against malicious spam attacks. |
| cl4912mw8st58k_utmParams | .tradecentreuk.com | Session | Stores UTM campaign parameters for the current session. |
4.2 Functional Cookies
These cookies enable enhanced functionality and personalisation, such as embedded video playback and live chat features. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these features may not function properly.
| Cookie | Domain | Duration | Description |
|---|---|---|---|
| yt-remote-connected-devices | youtube.com | Persistent | Set by YouTube to store the user’s video preferences when viewing embedded YouTube videos. |
| yt-remote-device-id | youtube.com | Persistent | Set by YouTube to store the user’s video preferences when viewing embedded YouTube videos. |
| ytidb::LAST_RESULT_ENTRY_KEY | youtube.com | Persistent | Set by YouTube to store the last search result entry clicked, used to provide more relevant search results. |
| yt-remote-session-name | youtube.com | Session | Set by YouTube to store the user’s video player preferences for embedded videos. |
| yt-remote-session-app | youtube.com | Session | Set by YouTube to store user preferences and information about the embedded video player interface. |
| yt-remote-fast-check-period | youtube.com | Session | Set by YouTube to store the user’s video player preferences for embedded videos. |
| yt-remote-cast-available | youtube.com | Session | Set by YouTube to store preferences regarding whether casting is available on the video player. |
| yt-remote-cast-installed | youtube.com | Session | Set by YouTube to store the user’s video player casting preferences for embedded videos. |
| vuid | .vimeo.com | 1 year 1 month 4 days | Set by Vimeo to store the user’s video preferences and tracking information for embedded videos on the Website. |
4.3 Analytics Cookies
These cookies help us understand how visitors interact with our Website by collecting and reporting information. This helps us improve the way our Website works. All information collected by these cookies is aggregated or anonymised where possible.
We use the following analytics services:
| Service | Provider | Purpose | Further Information |
|---|---|---|---|
| Google Analytics 4 | Google LLC | Measures website traffic, user behaviour, and engagement to help us understand how visitors use the Website and improve its performance. | Google Privacy Policy |
| Plausible Analytics | Plausible Insights OÜ | Lightweight, privacy-focused website analytics. Does not use cookies; collects no personal data. | Plausible Data Policy |
| Hotjar | Hotjar Ltd | Records anonymised user behaviour (heatmaps, session recordings, feedback polls) to help us understand how visitors interact with our Website and identify areas for improvement. | Hotjar Privacy Policy |
| HubSpot | HubSpot, Inc. | Tracks page views and interactions to support our customer relationship management and measure the effectiveness of our communications. | HubSpot Privacy Policy |
| Klaviyo | Klaviyo, Inc. | Collects information on visitor behaviour for website optimisation and to track newsletter subscription status. | Klaviyo Privacy Notice |
| Cookie | Domain | Duration | Description |
|---|---|---|---|
| _ga | .tradecentreuk.com | 1 year 1 month 4 days | Set by Google Analytics to calculate visitor, session, and campaign data. Assigns a randomly generated number to recognise unique visitors. |
| _ga_* | .tradecentreuk.com | 1 year 1 month 4 days | Set by Google Analytics to store and count page views. |
| _gid | .tradecentreuk.com | 1 day | Set by Google Analytics to store information on how visitors use the Website, including the number of visitors, their source, and the pages they visit. |
| _gat_gtag_UA_* | .tradecentreuk.com | 1 minute | Set by Google Analytics to store a unique user ID and throttle the request rate. |
| _hjSessionUser_* | .tradecentreuk.com | 1 year | Set by Hotjar to ensure data from subsequent visits is attributed to the same user ID, which is unique to the site. |
| _hjSession_* | .tradecentreuk.com | 1 hour | Set by Hotjar to hold current session data, ensuring subsequent requests within the session window are attributed to the same session. |
| _hjTLDTest | .tradecentreuk.com | Session | Set by Hotjar to determine the most generic cookie path to use instead of the page hostname. |
| __hstc | .tradecentreuk.com | 6 months | Set by HubSpot to track visitors. Stores the domain, first visit timestamp, last visit timestamp, current visit timestamp, and session number. |
| hubspotutk | .tradecentreuk.com | 6 months | Set by HubSpot to keep track of visitors and is passed on form submission for deduplicating contacts. |
| __hssrc | .tradecentreuk.com | Session | Set by HubSpot to indicate when a browser session has restarted, used to manage session tracking. |
| __hssc | .tradecentreuk.com | 1 hour | Set by HubSpot to keep track of sessions and determine whether to increment the session number and timestamps. |
| __kla_id | www.tradecentreuk.com | 1 year 1 month 4 days | Set by Klaviyo to collect information on visitor behaviour for internal analytics and website optimisation. Also registers newsletter subscription status. |
4.4 Advertising Cookies
These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with our permission and remember that you have visited a website; this information may be shared with other organisations such as advertisers.
We use the following advertising services:
| Service | Provider | Purpose | Further Information |
|---|---|---|---|
| Google Ads & Google Tag Manager | Google LLC | Delivers targeted advertising based on your browsing behaviour across websites, and measures ad conversion and performance. | Google Privacy Policy |
| Google DoubleClick (Floodlight) | Google LLC | Measures ad conversions and manages ad delivery across the Google Display Network. | Google Privacy Policy |
| Meta (Facebook) Pixel | Meta Platforms, Inc. | Tracks conversions from Facebook and Instagram adverts, builds targeted audiences, and remarketing to people who have visited our Website. | Meta Privacy Policy |
| TikTok Pixel | TikTok Information Technologies UK Limited | Measures the effectiveness of TikTok advertising campaigns and enables targeted advertising on the TikTok platform. | TikTok Privacy Policy |
| Microsoft Advertising (Bing UET) | Microsoft Corporation | Tracks conversions from Bing search adverts and enables remarketing across the Microsoft advertising network. | Microsoft Privacy Statement |
| Spotify Ad Analytics | Spotify AB | Measures the effectiveness of audio advertising campaigns on the Spotify platform. | Spotify Privacy Policy |
| StackAdapt | StackAdapt Inc. | Programmatic advertising platform that records website activity to deliver interest-based content and personalised advertisements on external websites. | StackAdapt Privacy Policy |
| YouTube | Google LLC | Collects user data through embedded videos, which may be aggregated with profile data from other Google services for targeted advertising. | Google Privacy Policy |
| Cookie | Domain | Duration | Description |
|---|---|---|---|
| _fbp | .tradecentreuk.com | 3 months | Set by Facebook to display advertisements when on Facebook or on a digital platform powered by Facebook advertising, after visiting the Website. |
| _gcl_au | .tradecentreuk.com | 3 months | Set by Google Tag Manager to experiment with advertisement efficiency across websites using their services. |
| __spdt | www.tradecentreuk.com | 1 year | Set by Spotify Ad Analytics to measure the performance of audio advertising campaigns. |
| ttcsid | .tradecentreuk.com | 3 months | Set by TikTok to maintain a session identifier for tracking advertising campaign performance. |
| _uetsid | .tradecentreuk.com | 1 day | Set by Bing Ads to engage with a user that has previously visited the Website and deliver targeted advertising. |
| _uetvid | .tradecentreuk.com | 1 year 24 days | Set by Bing Ads to track visitors across multiple sessions for targeted advertising. |
| IDE | .doubleclick.net | 1 year 24 days | Set by Google DoubleClick to store information about how you use the Website, used to present relevant ads according to your browsing profile. |
| test_cookie | .doubleclick.net | 15 minutes | Set by DoubleClick to determine if your browser supports cookies. |
| _gcl_aw | .tradecentreuk.com | 3 months | Set by DoubleClick to understand user interaction with the Website and advertising. |
| GCL_AW_P | .googleadservices.com | 3 months | Set by Google Ads to track ad click conversions and measure advertising effectiveness. |
| _gac_UA-90660030-1 | .tradecentreuk.com | 3 months | Set by Google Ads to store conversion data linked to ad clicks for the Website’s analytics property. |
| MUID | .bing.com | 1 year 24 days | Set by Bing to recognise unique web browsers visiting Microsoft sites, used for advertising, site analytics, and other operations. |
| _ttp | .tiktok.com | 3 months | Set by TikTok to track and improve the performance of advertising campaigns and to personalise the user experience. |
| _tt_enable_cookie | .tradecentreuk.com | 3 months | Set by TikTok to collect data about behaviour and activities on the Website and to measure the effectiveness of advertising. |
| ttcsid_D3D63NRC77U2R2QSMDDG | .tradecentreuk.com | 3 months | Set by TikTok Pixel to maintain a session identifier for tracking advertising campaign performance. |
| YSC | .youtube.com | Session | Set by YouTube to track the views of embedded videos on YouTube pages. |
| VISITOR_INFO1_LIVE | .youtube.com | 6 months | Set by YouTube to measure bandwidth and determine whether the user gets the new or old player interface. |
| VISITOR_PRIVACY_METADATA | .youtube.com | 6 months | Set by YouTube to store the user’s cookie consent state for the current domain. |
| __Secure-ROLLOUT_TOKEN | .youtube.com | 6 months | Set by YouTube for internal feature rollout and player configuration. |
| __Secure-YEC | .youtube.com | Session | Set by YouTube for internal tracking and user experience purposes. |
| __Secure-YNID | .youtube.com | 6 months | Set by Google via YouTube to protect user security and prevent fraud, particularly during the login process. |
| sa-user-id | tags.srv.stackadapt.com | 1 year | Set by StackAdapt to record information about website activity, such as pages visited, to deliver interest-based content and personalised advertisements. |
| sa-user-id-v2 | tags.srv.stackadapt.com | 1 year | Set by StackAdapt to record information about website activity, such as pages visited, to deliver interest-based content and personalised advertisements. |
| sa-user-id-v3 | tags.srv.stackadapt.com | 1 year | Set by StackAdapt to record information about website activity for interest-based content and personalised advertisements. |
| sa-u-source | www.tradecentreuk.com | 1 month | Set by StackAdapt to store the referral source of the visitor for advertising attribution. |
| sa-u-date | www.tradecentreuk.com | 1 month | Set by StackAdapt to store the date of the visitor’s interaction for advertising attribution. |
| _dd_s | player.vimeo.com | 15 minutes | Set via the Vimeo video player for session management and performance monitoring. |
5. Other Tracking Technologies
5.1 Pixel Tags and Web Beacons
We and our third-party partners may use pixel tags (also known as web beacons, tracking pixels, or clear GIFs). These are tiny, invisible images embedded in web pages or emails that allow us to track whether a page has been viewed or an email has been opened. Pixel tags help us measure the effectiveness of our content and marketing campaigns. In many cases, pixel tags rely on cookies to function — if you disable cookies, the data collected by pixel tags may be less complete.
5.2 Local Storage and Session Storage
Some of the services on our Website use your browser’s local storage or session storage (sometimes called “HTML5 storage”) rather than traditional cookies. These work in a similar way to cookies but can store larger amounts of data and, in the case of local storage, persist until manually cleared. They are subject to the same consent rules as cookies.
6. How to Control Cookies
6.1 Through Our Consent Banner
The easiest way to manage your cookie preferences is through the CookieYes consent banner, which appears when you first visit our Website. You can also clear your browser cookies to reset your preferences, which will cause the consent banner to reappear on your next visit.
6.2 Through Your Browser
Most web browsers allow you to control cookies through their settings. You can usually find these in the “Settings”, “Preferences”, or “Privacy” section of your browser. You can:
- See what cookies are stored on your device and delete them individually or in bulk;
- Block third-party cookies;
- Block all cookies from being set; or
- Set your browser to notify you before a cookie is placed.
For guidance specific to your browser:
Please be aware that blocking or deleting cookies may affect the functionality of our Website and prevent certain features from working correctly.
6.3 Opt Out of Targeted Advertising
You can opt out of targeted advertising from participating companies through the following industry programmes:
- Your Online Choices (European Interactive Digital Advertising Alliance)
- Digital Advertising Alliance (DAA)
- Network Advertising Initiative (NAI)
You can also opt out of specific advertising services directly:
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, in technology, in the law, or for other operational reasons. We will update the “Last updated” date at the top of this page when we make changes.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
8. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact our Data Protection Officer:
Data Protection Officer
The Trade Centre Group PLC
Euro Centre, Neath Abbey Business Park
Neath Abbey, SA10 7DR
Email: dpo@ttcg.co.uk
Telephone: (01792) 814 300
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection. We would, however, appreciate the opportunity to address your concerns before you approach the ICO, so please contact us in the first instance.