A member of the team is available to answer any question through these difficult times

Whilst the advice of the U.K. Government is to stay at home and avoid non-essential journeys, we understand that many of our customers will need to remain mobile during this period. Whether you are an NHS worker, Key worker or regularly out and about caring for elderly or vulnerable members of your family or community, we are always here for you.

All we ask is that you only contact us during this period if you have an essential query that would otherwise cause your vehicle to be off the road or a safety-related issue. This will enable us to help and provide advice for those that need it the most.

Our friendly front of house teams are ready, willing and able to assist and we are backed up with the support of the RAC.

Below are our all of our key customer care contact details - Stay Safe!

Customer Care: 0333 305 3400


If you have a RAC Warranty claim: 

Please call the RAC Helpline on 03301 003 728

If you need to contact RAC Breakdown & Recovery. 

Please call the RAC Breakdown on 03301 598 492 & use code TCW2 

Premium Credit: 

You can contact Premium Credit Limited on 03447 369 836


Lender Number
Black Horse 03448248888
Blue 02030059330
BNPP 01217129000
Startline 01414066622
Oodle 01865477826
Specialist Motor Finance 01244200746
Advantage 01472233200
Family Finance 01495717171
GCC 01925696370
Hitachi 03443755500
1st Stop 01914921919
Moneyway 03451117125
Motonovo 03332000030
Moneybarn 03305551230
Barclays 08001522888